Frequently Asked Questions
How do I sign up as a vendor?
To sign up as a vendor on EZambezi, click on the "Become a Vendor" button on the homepage. Fill out the required information about your business and products, and await approval from our team.
How do I add products to my vendor account?
Once your vendor account is approved, you can log in to your dashboard and navigate to the "Products" section. From there, you can add new products by providing detailed information such as title, description, images, and pricing.
How can I track my sales and earnings?
You can track your sales and earnings through your vendor dashboard. The dashboard provides detailed analytics, including order history, revenue breakdown, and performance metrics.
What should I do if I encounter technical issues?
If you encounter any technical issues while using EZambezi, please reach out to our support team for assistance. You can contact us via email at support@ezambezi.com or through the contact form on our website.
How does EZambezi handle disputes between vendors and customers?
EZambezi aims to provide a seamless shopping experience for both vendors and customers. In the event of disputes, our team will review the situation and work towards a fair resolution that benefits all parties involved.