Terms and Conditions
Welcome to ezambezi ! By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our platform. If you do not agree with these terms, please do not use the site.
Information We Collect
We collect the following types of information when you visit our website or make a purchase:
• Personal Information: When you create an account or make a purchase, we collect personal details such as your name, email address, phone number, shipping address, and payment information.
• Order Information: We collect information regarding the items you purchase, transaction details, and shipping preferences.
• Usage Data: We collect data on how you interact with our website, including browsing activities, pages viewed, and time spent on our platform.
How We Use Your Information
We use the information we collect for the following purposes:
• Order Processing: To process and fulfill your orders, including shipping and payment.
• Customer Support: To provide customer service, respond to your inquiries, and address any issues with your orders.
• Personalization: To personalize your shopping experience and recommend products you may like based on your preferences.
• Marketing Communications: We may send promotional emails or notifications about new products, discounts, and special offers. You can opt out of these communications at any time.
• Site and App Improvement: To improve the functionality and user experience of ezambezi based on user feedback and behavior.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:
• Service Providers: We may share your data with trusted third-party service providers, such as payment processors and delivery companies, to facilitate the completion of your order. These service providers are required to protect your information and use it only for the specific services they perform on our behalf.
• Legal Compliance: We may disclose your information when required by law or if we believe such action is necessary to comply with legal obligations or protect our rights and the safety of others.
Security of Your Information
We take the security of your personal information seriously. We implement industry standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee complete security.
Cookies and Tracking Technologies
To enhance your experience on ezambezi, we use cookies and similar tracking technologies. These tools help us analyze website traffic, personalize content, and improve the functionality of our platform. You can adjust your browser settings to block cookies, but this may affect your ability to use certain features on our website.
Your Rights and Choices
You have the right to access, update, or delete your personal information at any time. You also have the option to opt out of marketing communications by following the unsubscribe instructions included in any promotional email we send.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last revision will be updated at the top of this policy. Please review this policy periodically for updates.
Contact Us
If you have any questions or concerns regarding our Privacy Policy or how we handle your personal information, please feel free to contact us at:
• Email: support@ezambezi.com / sales@ezambezi.com/ ezambezi.com@gmail.com
• Phone Number: +260777275497